SurelyCrm Help Center
Everything you need to get the most out of SurelyCrm. Browse by topic or jump straight to what you're looking for.
Getting Started
Your first login, navigation overview, and essential concepts.
Managing Campaigns
Campaigns, reference codes, locations, and lead tracking.
Leads & Sales Pipeline
Leads, opportunities, lead tasks, and converting to customers.
Managing Customers
Creating records, custom fields, documents, statuses, and payments.
Workflow Automation
Build no-code automations with triggers, conditions, and actions.
Communications
Telephony, email, SMS, bulk actions, and templates.
Portal & Support
Customer portal, support tickets, and ticketing workflows.
Reporting & Views
Custom views, calendar views, reports, and Excel exports.
Managing Suppliers
Supplier records, credit limits, statuses, and ownership.
Inventory Management
Categories, items, stock history, and the self-service kiosk.
Forms
Design forms, share public links, and review submissions.
Billing & Engagement
Invoice customers, manage booked appointments, and publish to your social channels.
Invoicing
Create, generate, send, and track customer invoices and credit notes.
Appointments
Book services, manage the shared calendar, and automate reminders.
Social Publishing
Connect social accounts, compose posts, and schedule publishing.
Quick Reference
- URL:
https://app.surelycrm.co.uk - Demo:
demo.surelycrm.co.uk - Portal:
/portal/{customerId}
- Email: onboarding@surelycrm.co.uk
- Hours: Mon–Fri, 9am–5pm GMT